Try to log into skype, get the license missing error. I back that out and put in the email, connects fine.
Log into email fine via outlook, one note to this is that any AD account will try to auto-populate outlook with a email. Log into a laptop with the AD account, win764, office 2016, all updates. Create a email account, cloud only, and give the exchange license and the Skype for business license. So, I create a JAX AD account as usual, add to the proper OU / group memberships. The skype issue only happens to users who have a JAX AD account, but a cloud-only email, lets say it's To make troubleshooting even more fun, it's happened to only 10-15% of the skype users as only one division of the company uses it, other then the four people here in IT. Mailbox created and things are gravy.(hybrid is a pita I must say) So to make them, we must create AD account then attach exchange license in O365 once the account is synced from ad. JAX is synchronized with O365 as our corporate users have email addresses. Recently I have maybe 6-10 users that still are affected by the issue, here are the conditions that make it possible.Īll of the affected users have a domain account on active directory and the issues are on computers that are added to said domain. Also shows using the power shell command. We have had issues in the past with Skype for business not seeing the license when attempting to add a user account, but in O365 admin portal and the legacy Skype portal, it shows the license is provisioned properly. Good afternoon folks, I will try to provide as much info as possible to the best of my knowledge.
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