Service and Support: Users of Microsoft Defender For Endpoint have the opinion that service and support are just average. Users of Symantec End User Endpoint Security say the pricing seems to be good and quite competitive. 
Pricing: Microsoft Defender For Endpoint users say the pricing is good. Other useful feedback includes that the enterprise edition does not report attacks on external devices, the whitelisting feature does not work as expected, and that there is a lack of reporting and alerts. Other users say there have been instances where the root causes of alerts could not be found, and others feel that the agent shouldn't use up so many resources at the endpoint when scanning and protecting. Reviewers also mention that the solution needs to do a better job at scanning video links, needs to improve its functionality, and needs more network and cloud scanning coverage. Valuable features of Symantec End User Endpoint Security include great malware detection, a good firewall, IPS and impeccable device control, antivirus database, stability, scalability, user-friendliness, single-pane management, anomaly alerts, and automated updates. Some reviewers have also experienced some issues with scalability. Some users mention that other vendors provide a lot more customization when it comes to integration Others say they encountered some misbehavior between Microsoft Office Suite and Defender Still other users feel the GUI could be better optimized, the monitoring could be better, onboarding could be a little faster, log collection could be easier, and that the dashboard could be more streamlined. There are certain things that users find are lacking. Features: Valuable features of Microsoft Defender For Endpoint include holistic integration with all Defender products and MCAS, data leak prevention, high stability, attack surface reduction controls, exploit prevention control, application control, scalability, ransomware, and auto-remediation as well as manual-remediation. In contrast, users of Symantec End User Endpoint Security found deployment to be simple and not complex at all. There are some reviewers who say that the setup is easy and straightforward, while other users mention that the initial setup can be complex (especially in regards to the configuration of extra parts), and the deployment can take up to a few months depending on the size of the organization. 
Ease of Deployment: Users of Microsoft Defender For Endpoint provide mixed reviews regarding its deployment.After reading all of the collected data, you can find our conclusion below. We performed a comparison between Microsoft Defender For Endpoint and Symantec End User Endpoint Security based on our users’ reviews in four categories.
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